Singapore has a relatively small cycling community and receiving and sharing positive feedback is key to the on going success of Valley Cycles. It is also hugely motivating to receive. Please see a few recent examples below:- I had my bike stripped down and rebuilt 3 times to eradicate a creak with no luck. Sent it to Stephen at Valley Cycles for an afternoon and I am finally riding creak free #bikewhisperer. Stephen, I am delighted that you were able to solve a persistent clicking which I have had to endure for over two months. Your professionalism, dedication and determination to solve the problem are to be commended. Huge Kudos from me! Stephen worked tirelessly on my bike until he figured out the problem. The difficulty in finding the click actually meant he had to disassemble literally my entire groupset and wheels. He methodically swapped out my parts with his own to diagnose the fault. Even after he thought the problem was fixed he took the bike out for a spin and realized the clicking was still there. Being the true professional he got straight back to work and tinkered some more until he found out that the click originated from a loose insert in my rear dropout which was rubbing against my frame. I went for a ride today and was so happy the clicking had gone. On a side note, Stephen would update me periodically on his progress while working on my bike. This was a really nice touch. I would recommend Valley Cycles to all my friends. Thank you Stephen for the amazing diligence to servicing my bikes. — with Stephen Ames.
http://espressocyclist.com/2016/03/04/diligence-defined/ |
AuthorArchives
September 2024
Categories |